## 💳 Payment Methods & Scenarios

This guide covers all payment scenarios: standard payment, split payment (multiple methods or pax), and partial payment.

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### 💵 Process Payment (Standard)

1. Tap **Pay** when the order is ready
2. Select the payment method (Cash, Card, PayNow, etc.)
3. Enter the amount received
4. Confirm to complete the transaction

> **💡 Tip:** For cash, enter the amount given to calculate change automatically.

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### 👥 Split Payment (Multiple Methods or Pax)

Mixed tenders and bill-splitting both use the same **Split Payment** switch on the Pay panel — there is no separate "Add Payment" button and no "by item" split mode.

1. Tap **Pay**
2. Turn on the **Split Payment** switch
3. To split evenly, enter the **Pax** — the per-person amount fills in automatically; to collect a custom amount instead, type it directly
4. Select a payment method and confirm
5. Repeat for the remaining balance — each portion can use a different method (e.g. Cash + Card, PayNow + Voucher)

> **💡 Tip:** Pax cannot be changed once a payment has been taken; the amount field is locked while pax is greater than 1 because it is calculated automatically.

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### 💰 Partial Payment

There is no separate deposit or installment feature. Take a partial amount with **Split Payment**:

1. Tap **Pay** → turn on **Split Payment**
2. Enter the amount to collect now
3. Confirm — the order stays open with the remaining balance due
4. Collect the rest later from the same order

> **💡 Tip:** The order status shows **Paying** until it is fully settled. The full status list is Open, On Hold, Paying, Paid, Void, and Pay At Counter — there is no "Partially Paid" status.

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## 🎬 Video Guides

- [▶️ Process Payment](https://support.agenteehq.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbkFDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--616edbb1bf2df360ea863ec0e829cbbdcf1ce147/process-payment-EN.mp4)
- [▶️ Split Payment](https://support.agenteehq.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBb2NDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--0348c42147680d8d84b5955bb42923c6dd68ca2f/split-payment-EN.mp4)