## 🔢 Set a Custom Order / Call Number

Give the ticket a 3-digit call number so the receipt and pickup screen show the number guests hear.

### 📝 Steps
1. In **POS**, open the table
2. If this table has **Custom Order Number** on, the keypad may open by itself
3. Otherwise tap **Function** → **Custom Order No.**
4. Type exactly **3 digits** on the keypad. A table **Call Number Prefix** (for example **A**) appears in front as `A-`
5. Tap **Confirm**
6. If you enter fewer or more than 3 digits, you see **Order number must be 3 digits**

> **💡 Tip:** Only the 3 digits are typed here. The prefix is set on the table, not in this keypad. The number is stored on the ticket and prints with the order.

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## 🎬 Video Guide

[Watch Demo Video](https://support.agenteehq.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdUVDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--8c2185afd4707c54a5d035371156a672a188ea60/custom-order-number-EN.mp4)