Void & Duplicate (Change Paid Order)

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Admin

Last updated on Sep 28, 2026

๐Ÿ’ณ Void & Duplicate (Change Paid Order)

There's no "Order History โ†’ Edit โ†’ Re-settle" flow. Use Void & Duplicate instead.

๐Ÿ“ Steps

  1. Go to Management โ†’ Invoices/Bills
  2. Find the paid bill
  3. Tap More (โ‹ฏ) โ†’ Void & Duplicate
  4. Enter a void reason and confirm (the original is voided; a new unpaid copy is created)
  5. Edit the products on the new order
  6. Pay the new order

๐Ÿ’ก Tip: The original order must be paid and its table closed. The new bill stays linked to the original.

๐Ÿ”— Related: Sell a Top-up Product ยท Pay with Member Stored Credit


๐ŸŽฌ Video Guide