Product Loyalty, Credit & Exemption Settings

💳 Product Loyalty, Credit & Exemption Settings

Turn an item into a top-up or points product, or exclude it from tax, service charge, and loyalty rewards.

📝 Steps

1. Open MANAGEMENT → Product → Item.
2. Tap the item’s edit (pencil) button to open Edit Item.
3. Set loyalty amounts (leave at 0 if unused):
   • Add Credit — stored-value amount added to the member when this item is sold (top-up product).
   • Add Point — points granted when this product is purchased.
   • Minus Point — points deducted when this product is purchased.
4. Set exemption flags as needed:
   • Tax Exempt — exclude this product from tax.
   • Service Charge Exempt — exclude this product from service charge.
   • Point Reward Exempt — this product does not earn spend-based point rewards.
   • Credit Reward Exempt — this product does not earn spend-based credit rewards.
5. Tap the green check to save.

💡 Tip: If Add Credit, Add Point, or Minus Point is greater than 0, POS will not take payment until a member is attached to the order. Minus Point also fails if the member does not have enough points. Store-wide reward rates stay in SETTINGS → Loyalty Program.

🎬 Video Guide