Take Card, PayNow and Alipay/WeChat Payments on the Terminal

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Last updated on Sep 8, 2026

💳 Take Card, PayNow and Alipay/WeChat Payments on the Terminal

Tap a payment method linked to your terminal and follow the on-screen prompts for card, PayNow or Alipay/WeChat payments.

📝 Steps

  1. On the Pay screen, tap the card, PayNow or Alipay/WeChat method that is set up for your payment terminal.
  2. For a card terminal payment, the Card Payment dialog opens and shows "Please follow the instructions on the pinpad display to complete payment." Wait for the terminal to finish.
  3. For PayNow, the Payment Processor dialog shows "Contacting Payment Gateway...", then a QR code with "Awaiting Payment Confirmation...". If it shows "Paynow Server is busy, Waiting...", POS retries on its own.
  4. For Alipay/WeChat on the terminal, the Card Payment dialog opens and shows "Please ask customer to open Alipay / WeChat and scan the QR code on the terminal."
  5. When payment succeeds, the dialog shows "PAYMENT SUCCESSFUL" and closes itself after a short countdown, or tap Confirm.
  6. If payment fails, the dialog shows "PAYMENT FAILED" and "Please Check and Try Again"; tap Retry to try again.

💡 Tip: The Card Payment dialog is shared by the pinpad flow and the Alipay/WeChat scan flow — check the on-screen message to see which one is running. Only PayNow and Alipay/WeChat show a Cancel button while waiting. The success countdown length is set in Settings → Pos → General Settings → Payment → Payment Popup Countdown.