Change Payment Method on a Paid Invoice

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Admin

Last updated on Aug 25, 2026

💳 Change Payment Method on a Paid Invoice

Correct the tender on a Paid invoice without voiding it or creating a new order.

📝 Steps

  1. Open MANAGEMENTInvoices
  2. Set All Status to Paid if needed, pick a date, or search by invoice no., amount, customer name, or phone
  3. Tap More on the invoice
  4. Tap Change Payment
  5. Tap the pencil on the payment line you want to change
  6. Tap the new payment method
  7. Tap the green check to print an updated receipt and close

💡 Tip: This is not Void & Duplicate — the invoice stays Paid and only the payment method changes. A shift must be open; otherwise the POS shows There is no opening shift, please start the shift first. Split tenders appear as separate lines. Do this from MANAGEMENTInvoices, not from the table Function panel.


🎬 Video Guide