Payment Methods & Scenarios

💳 Payment Methods & Scenarios

This guide covers all payment scenarios: standard payment, split payment (multiple methods or pax), and partial payment.

💵 Process Payment (Standard)

1. Tap Pay when the order is ready
2. Select the payment method (Cash, Card, PayNow, etc.)
3. Enter the amount received
4. Confirm to complete the transaction

💡 Tip: For cash, enter the amount given to calculate change automatically.

👥 Split Payment (Multiple Methods or Pax)

Mixed tenders and bill-splitting both use the same Split Payment switch on the Pay panel — there is no separate "Add Payment" button and no "by item" split mode.

1. Tap Pay
2. Turn on the Split Payment switch
3. To split evenly, enter the Pax — the per-person amount fills in automatically; to collect a custom amount instead, type it directly
4. Select a payment method and confirm
5. Repeat for the remaining balance — each portion can use a different method (e.g. Cash + Card, PayNow + Voucher)

💡 Tip: Pax cannot be changed once a payment has been taken; the amount field is locked while pax is greater than 1 because it is calculated automatically.

💰 Partial Payment

There is no separate deposit or installment feature. Take a partial amount with Split Payment:

1. Tap Pay → turn on Split Payment
2. Enter the amount to collect now
3. Confirm — the order stays open with the remaining balance due
4. Collect the rest later from the same order

💡 Tip: The order status shows Paying until it is fully settled. The full status list is Open, On Hold, Paying, Paid, Void, and Pay At Counter — there is no "Partially Paid" status.

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