Sell a Top-up Product

💵 Sell a Top-up Product

Sell a product that adds stored credit to the member, and confirm the Top Up line on the receipt.

📝 Steps

1. In MANAGEMENT → Product, tap + to Create New Item, or open an existing item (Edit Item).
2. Set Add Credit to the stored-credit amount this product should add (for example 50 for a $50 top-up). Fill in Name, Category, and Price, then save.
3. On POS, add that product to the order. Attach a member with the customer icon at the top of the order.
4. Tap Pay. If no member is selected, checkout is blocked: Order contains credit/point items, please select a customer first.
5. Take payment for the top-up with cash, card, or another tender. Coupon and Balance do not auto-open on a top-up order.
6. Check the receipt: Top Up shows the credit added, and Credit Balance is the member’s new stored-credit total.

💡 Tip: Add Credit is the amount loaded onto the member, which can differ from the product Price (the amount you charge). Always attach the member before Pay — otherwise the credit has nowhere to go.

🎬 Video Guide