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Void & Duplicate + Customer Balance

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Last updated on Aug 19, 2026

⭐ Void & Duplicate + Customer Balance

Standard POSX flows (not a separate HYY partner module in the app):

Void a paid invoice and clone it

  1. Go to Management → Invoices
  2. Open a Paid invoice → More → Void & Duplicate
  3. Confirm with a void reason
  4. Edit and re-pay the new open order if needed

Top up customer balance

  1. Sell a product configured with Add Credit (stored-value top-up)
  2. Complete Pay — balance is added to the linked customer

Pay with balance

  1. Attach a customer to the order (Contacts)
  2. At payment, choose Balance
  3. Confirm the amount to deduct

💡 Tip: CRM transaction history is mainly for viewing/printing receipts. Void/copy actions are on Invoices, not as HYY-only tools.

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