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Admin

Last updated on Sep 6, 2026

📅 Manage Bookings

Open the BOOKING calendar, create a booking through Customer → Service → Time → Confirm, and cancel one when plans change.

📝 Steps

  1. Open BOOKING in the sidebar. If you do not see it, the appointment module is not enabled for this store (see Booking Setup).
  2. Switch Day, Week, or Month. Use the arrows to move the period. Tap Select Detail to filter by staff (Select Staff); cancelled bookings stay off the calendar.
  3. Tap New, or tap an empty time slot. The right panel opens New Booking. (The empty panel reads: Select a time slot to create a new booking, or click an existing appointment to view details.)
  4. Customer — tap Customer and pick a registered member. You cannot go Next until a member is selected. If CRM is not connected, complete the bind dialog first.
  5. Service — tap a service card to select it, tap + to add quantity, or tap Add service to create one (name, duration, price). Tap Next.
  6. Time — pick the date and a 30-minute Start time. Drag Duration if you need longer than the service total. Slots show count/limit when a slot limit is set; a full slot is disabled (This slot is full…).
  7. Confirm — review Staff, Customer, Service, Date, Time, and Total. Tap Complete Booking. New bookings are saved as Confirmed.
  8. Tap an existing booking to open Booking Details. Use Change Booking to re-enter the wizard (Save changes), or Cancel Booking. Open Cancelled List in the header to review cancelled appointments (they no longer appear on the calendar).

💡 Tip: With Simplified Booking Mode on, the Service step is skipped, duration is locked at 60 minutes, only the start time is shown, and slot limits are ignored. Bookings need a registered CRM member — there is no walk-in name-only path in the wizard.


🎬 Video Guide